According to our research, about 1 in 15 people1 fall victim to fraud every year. The word covers a wide variety of crimes, conducted for any variety of reasons – but all involve the same basic thing: the use of deception for personal gain. Sometimes that deception is so sophisticated it's extremely hard to detect – which is why around 49% of businesses2 found themselves victims of fraud in 2017, with 14% of those surveyed3 saying that they'd lost at least $1 million to fraud incidents.

If somebody is pretending to be someone they're not, or if they're engaged in an activity that they shouldn't be, and profiting by it, then they may well be committing some kind of fraud. This makes fraud a bit of a catch-all term for various forms of both real-world and cybercrime, including elements of both tax evasion and money laundering.


What the big deal?

The impacts of fraud are substantial – in its various forms, fraud is estimated to cost the global economy as much as $3.2 trillion every year4. Individual consumers in the US are thought to have lost a total of $905 million5 in 2017 alone.

There are many different ways of committing fraud, but it can involve:

  • Using somebody else's personal details, such as credit card numbers or identity documents, for personal gain
  • Impersonating a figure of trust or authority to extract valuable information from a target, a form of fraud known as social engineering
  • For corporate fraud, a company insider using their position to gain access to sensitive information (it is estimated that around 52% of corporate fraud6 involves insiders)

What can you do?

Fraud often depends on human weakness, with fraudsters using psychological tricks to exploit individuals – often tailored in a very personal way to gain access to information and systems they can then exploit. This means one of the best ways to counteract it, is for everyone to learn how to spot and take actions that limit how fraudsters can exploit us. These steps include:

  • Shredding documents containing sensitive information
  • Ensuring digital devices are properly protected, by updating passwords and security software at regular intervals
  • Exercising caution around suspicious seeming communications, such as emails or phone calls purporting to be from figures of authority – including senior employees in your company, banks, or the police
  • Checking any suspicious activity against the relevant authority – for instance, if you get an email from a supposed colleague asking for confidential details, check with your manager or information security personnel before acting on these requests

Banks are also working to help prevent fraud by flagging up suspicious transactions on customer accounts – which is why you may occasionally find your cards locked. But even with today's high-tech fraud detection systems, not every fraudulent transaction will be spotted by banking software – fraudsters are getting very good at hiding their activities.

This means you should also check your bank statements and flag any suspicious activity as soon as possible for your bank to investigate. Not only could that help protect your money – it could help save other people from being put at risk as well.

1HSBC Dec
2PWC, 2018
3PWC, 2018
4Finance monthly, 2018
5Experian, 2017
6PWC, 2018

Frequently asked questions

Answers to common questions about financial crime.

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