Fraud and financial crime is becoming more sophisticated and globally organised – so there’s a need for greater security measures to help protect you against financial crime. We need to make sure our records are complete and up-to-date. This helps our systems and people to do their job of deterring and detecting cyber-crime.
Once we understand how you normally do your banking, we’re able to spot anything unusual which could indicate fraudulent activity. The information you give us helps us to root out criminals and fraudsters and will help to stop them from accessing or misusing your account or the accounts of other customers.